Shipping Policy

Processing time

Orders are processed within 1 business day. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery time

We ship from our US facility. Standard delivery within the United States typically takes 2–5 business days. During peak seasons, delivery may take slightly longer.

Shipping cost

Free standard shipping on all US orders.

Order tracking

Once shipped, you'll get a tracking link by email. If your tracking hasn't updated within 3 business days, contact us at [support@pawmist.com].

Wrong or undeliverable address

Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address provided by the customer, but we'll always try to help.